FAQ
Help With Orders,
Payments & Returns
Find answers to common questions about placing orders, managing your cart, payments, discount codes, returns, cancellations, and account security.
How do I place my order?
To place an order:
If you encounter any difficulties during checkout, please contact service@Tynyrvbu.com .
What if there are items missing or incorrect products when I receive my order?
For missing or wrongly shipped items, please contact service@Tynyrvbu.com. Please quote your transaction reference number (Order #) and provide proof. Image file size should be below 1MB.
We will reship the correct item with no extra cost. The wrongly sent item does not need to be returned and may be kept as a gift.
Managing Your Purchase
How do I know that my order has been successfully submitted?
You will receive an email confirmation containing the Order Number and details of your purchase.
I would like to change my items ordered. What should I do?
Amending your order is allowed on or before 11:00 PM (PDT, -7 GMT) on the same day from the order being placed. Contact service@Tynyrvbu.com to request a change.
How do I add items to my cart?
Navigate to the item page, choose your preferences, and click “Add to Cart”. On the Shopping Cart page, enter the quantity you want. You can then continue shopping or complete your order.
How do I view what’s in my shopping cart?
Click the Cart icon at the top of the website. You can review items, update quantities, or remove products.
How do I remove items from my cart?
Open the Cart, identify the item you want to remove, and click the “Remove” link below the quantity listing.
How do I change the quantity of a particular item in my cart?
Open the Cart and enter the desired quantity in the “Quantity” field. The quantity and associated dollar amount will update automatically.
What are the recommended browsers for this site?
Secure &
Flexible Checkout
We accept MasterCard, Visa, American Express, Discover, PayPal, and Apple Pay.
Once you have finished adding items to your shopping cart, click the “PayPal” button. You will be redirected to PayPal. Fill in the correct details for fast and hassle-free payment processing.
Choose the item you want to order and click the “Checkout” green button. On the Customer Information page, fill in the required details. Enter your code in the “Discount” field, click “Apply”, and verify that the discount appears in the order breakdown.
After Your Order
What is your return policy?
Please refer to our Return Policy relating to returns. Our customer service is open 24/7. We will reply to your inquiry as soon as possible.
What is your cancellation policy?
Cancellation is allowed on or before 11:00 PM (PDT, -7 GMT) on the same day. After that time, cancellation will no longer be entertained. Contact service@Tynyrvbu.com to request cancellation.
Shopping With Confidence
Yes. We take the utmost care with the information you provide. The server hosting our store encrypts credit card and personal customer information using SSL (Secure Sockets Layer) protocol.
Our website uses a credit card processor for a reliable and secure internet payment gateway, keeping data encrypted with AES-256.
Any information you share with us is private and confidential. We will not share, rent, or sell your personal information without your consent, except as required by law.
